Terms & Condition

Something that you really need to know

Responsibility Limit

Multiguna Anugerah will not take responsibilities for any damages to our products from these conditions :

  • Misconfigured and not following given details from instruction book
  • Products damaged once delivered from Multiguna Anugerah storage space
  • Struck down by other objects that causes damage to our products

Delivery

We strongly recommend to use a desired courier / expedition for shipping to outside of Jakarta. Because Multiguna Anugerah will not responsible after the goods are delivered to expedition.

Our team will help to deliver purchased goods to designated freight from buyer / customer. Costs incurred to buyer for battery shipment and other products. Shipment costs is not included within the price.

Price Changes

Changes in prices may be occured anytime without early notification. One of the factor can affecting from USD or EUR exchange rate to IDR. Therefore, please contact our sales team to find out the current price.

Payment Method

Payments must be made in advance before the goods are shipped. Orders which not included with payment receipt will not be delivered.

Another alternative payment can be Cash on Delivery (COD) in our office only, so the demand for payment of COD in the destination point cannot be done.

PT. Multiguna Anugerah uses Bank Central Asia (BCA) as the main bank account. All costs arising from transaction fee from different bank will be the buyer responsibility.

Tax

Each transaction, the buyer is liable to pay tax expense / 10% VAT of the nominal purchase. PT Multiguna Anugerah accounting department will confirm the shipping invoice for tax on any VAT charged.

Order

Reservations can be made by contacting directly to the telephone number listed on the contact page, or contact via our email address info@mga-indonesia.com.

Reservations can be made on working days. Otherwise, we will contact you on the next working day.

Our working hours : Monday - Friday 8.30 WIB - 17.00 WIB, Saturday 8.30 WIB - 12.00 WIB.